Citizen Charter
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Issuance of Official Receipts-Water Bills
Monday to Friday from 8:00 A M to 12:00 Noon and 1:00 PM to 4:00 PM
Step 1
- Applicant / Client: Gets priority number/File bill notice at the filing spool and waits to be called
- Activity: Pick up bill notice according to filing
- Requirements: Water bills
- Accountable Person: Water Bill in-charge/Teller/Cashier
- Duration: 1 minute
Step 2
- Applicant / Client: If no bill notice write the name, address and account number of registered member
- Activity: Give the written names and locate account number
- Requirements: Written name, address and account number
- Accountable Person: Cashier/Office Collector
- Duration: 2 minutes
Step 3
- Applicant / Client: Pays Water Bill
- Activity: Calls and Issues official receipts and receives payment
- Requirements: Print out of water bills
- Accountable Person: Cashier/Office Collector
- Duration: 5 minutes
Step 4
- Applicant / Client: Receives official receipt
- Activity: Gives the customer copy of the official receipt
- Requirements: None
- Accountable Person: Cashier/Office Collector
- Duration: 1 minute
Copyright 2016 NWD Naval Water District
Contact Nos.: (053)500-9031 (053)500-9916
The official website of
NAVAL WATER DISTRICT
Castin Street, Naval, Biliran 6560 Philippines
